Custom Banners

Return and Refund Policy

Thank you for shopping at Confetti Nashville! We appreciate your support.

Returns:

Due to the custom nature of our banners, we do not offer returns. Each banner is uniquely crafted to your specifications, making it difficult to resell or reuse. We strive to ensure your satisfaction with our products, so please review all details carefully before placing your order.

Refunds:

We do not offer refunds for any purchases. All sales are final.

Cancellation Policy:

If you need to cancel your order, please contact us as soon as possible. We can only cancel orders that have not been processed or completed. Once your order has entered the production stage, it cannot be canceled. Cancellations made before processing will receive store credit, which can be used for future purchases and is valid for up to one year.

Lost or Damaged Packages:

In the rare event that your package is lost or damaged in transit, please reach out to us immediately. We will assist you in filing a claim with the shipping carrier. If the claim is approved, a refund will be issued for the lost or damaged items.

Verification of Turnaround Times:

It is important to verify turnaround times before placing your order. Our production times may vary depending on the volume of orders and the complexity of the design. We strive to provide accurate estimates, but please contact us if you have any concerns about delivery times.